Legal
Privacy policy
This policy explains how Scalearch (“we”) handles personal data when you visit scalearch.digital or contact us about financial auditing services.
Data controller
Scalearch, office at 26TafuRd.,Sec.1TantzuHsiangTaichungHsien, email info@scalearch.digital, phone +886425336611, is the controller for personal data collected through this website.
Data we collect
- Contact details you submit (name, email, phone if provided, entity name, message content).
- Technical data such as browser type, approximate region, and pages viewed when analytics cookies are accepted.
- Cookie preference stored locally in your browser.
Purposes
We use enquiry data to respond to estimate requests, schedule calls, and prepare engagement proposals. We use limited analytics (only if accepted) to understand which pages are useful.
Legal bases
Where Taiwan’s Personal Data Protection Act applies, we process enquiry data based on your request to receive a response and our legitimate interest in operating a professional practice. Cookie analytics run only with consent.
Retention
Enquiry records are kept for up to twenty-four months unless an engagement begins, in which case retention follows the engagement file policy (typically seven years for audit working papers under professional norms). Analytics aggregates are retained according to the analytics provider settings, usually fourteen months or less.
Sharing
We do not sell personal data. We may use email and hosting processors under contract. If law requires disclosure, we comply to the extent necessary.
International transfers
If a processor stores data outside Taiwan, we take steps consistent with applicable law, such as contractual safeguards, before transfer.
Your rights
Subject to applicable law, you may request access, correction, deletion, or restriction of your personal data, and you may withdraw cookie consent at any time by clearing site storage and revisiting the cookie banner settings via our cookies page guidance. Contact info@scalearch.digital to exercise rights.
Security
We apply reasonable technical and organisational measures to protect enquiry data. No method of transmission is perfectly secure.
Updates
We may update this policy; the current version is always posted on this page.